EFQM Model (EFQM모델)

The Fundamental Concepts are:
- Results Orientation
- Customer Focus
- Leadership and Constancy of Purpose
- Management by Processes and Facts
- People Development and Involvement
- Continuous Learning, Innovation and Improvement
- Partnership Development
- Corporate Social Responsibility

Google Search Results
-> http://www.google.com/search?hl=en&lr=&q=efqm
-> http://en.wikipedia.org/wiki/EFQM_Excellence_Model
-> http://www.efqm.org/Default.aspx?tabid=36
-> http://www.eknowledgecenter.com/articles/1010/1010.htm

관련기관
-> http://www.efqm.org/