Digital Intelligence

개념 Wikipedia -> http://en.wikipedia.org/wiki/BS7799 BSI Global -> http://asia.bsi-global.com/Korea+InformationSecurity/Overview/WhatIsBS7799.xalter 사례 국민은행 -> http://inf.kbstar.com/quics?page=A007841&_src= Google Search Results -> http://www.google.com/search?hl=en&q=bs7799&btnG=Google+Search 관련개념 -> 국제정보보안평가체계 : BS7799, ISO17799, TCSEC, ITSEC

12MANAGE.com http://www.12manage.com/

Capability Maturity Model® for Software (SW-CMM®) The Capability Maturity Model for Software (also known as the CMM and SW-CMM) has been a model used by many organizations to identify best practices useful in helping them increase the maturity of their processes.In 2000, the SW-CMM was upgraded to CMMI® (Capability Maturity Model Integration). The SEI no longer maintains the SW-CMM model, its as..

The Fundamental Concepts are: - Results Orientation - Customer Focus - Leadership and Constancy of Purpose - Management by Processes and Facts - People Development and Involvement - Continuous Learning, Innovation and Improvement - Partnership Development - Corporate Social Responsibility Google Search Results -> http://www.google.com/search?hl=en&lr=&q=efqm -> http://en.wikipedia.org/wiki/EFQM_..

The ISO 9000 family is primarily concerned with "quality management". This means what the organization does to fulfil: - the customer's quality requirements, and - applicable regulatory requirements, while aiming to - enhance customer satisfaction, and - achieve continual improvement of its performance in pursuit of these objectives. (Source) Google Search Results -> http://www.google.com/search..

품질관리에 관한 데밍의 방법론. "계획->실행->확인(학습)->개선"의 4단계 PDCA(PDSA라고도 함) CycleGoogle Search Result -> http://www.google.com/search?hl=en&lr=&q=deming+quality+life+cycle -> http://www.12manage.com/methods_demingcycle.htmlWikipedia Article -> http://en.wikipedia.org/wiki/W._Edwards_Deming

목표달성을 위한 수단과 의미를 도식화하는 도구. 아래 방향으로는 What,How를, 윗 방향으로는 Why를 충족시키는 내용으로 작성하면 적절함 Google Search Result -> http://www.google.com/search?hl=en&q=objective+tree

FedEx사의 1:10:100 법칙 서비스 부문에서 말콤 브리지 상을 수상한 FedEx에는 1:10:100의 법칙이라는 것이 있다. 불량이 생길 경우 즉각적으로 고치는 데에는 1의 원가가 들지만, 책임소재나 문책등의 이유로 이를 숨기고 그대로 기업의 문을 나서면 10의 원가가 들며, 이것이 고객 손에 들어가 클레임으로 되면, 100의 원가가 든다는 법칙이다